Iltizamat da9i9a, m9assa f lwe9t — bach lmarques w créateurs y3erfo b dab9 ach ytwe99o3, w ach ghaywqe3 mnin nkhesro.
L'iltizamat li katetabbe9 3la ga3 l7issabat dyal Wassit, ma3ada chourout khassa mtfawed 3liha b 3aqd.
| Lmajal | L'iltizam | L9iyas |
|---|---|---|
| Tawaffor dyal lplateforme | 99.9% chahri | M9as b istimrar 24/7 · statut.wassit.ma |
| We9t dyal jawab — support 3adi | 4 sa3at f yam lkhedma · 24 sa3a f weekend | Awwel jawab mn bnadem |
| Jawab 3la talab dyal niza3 | 48 sa3a k7add a9sa | Ich3ar b l'istilam w ta2hil |
| Wasata f niza3 | 7 yam k7add a9sa | 9arar mo3allal kaytsiftt l jouj l'atraf |
| Khlas dyal créateur mn be3d validation | 48 sa3a khedma | Ibtida2an mn validation niha2iya dyal livrable |
| Isterdad dyal lmarque (niza3 m7koum l sal7ha) | 5 yam khedma | 3la wasilat lkhlas l'awwaliya |
| Ta7qiq mn lhawiya (KYC) | 3 yam khedma | Ibtida2an mn t9dim dyal lmalaff kamel |
| Ta2kid dyal tasjil | F 24 sa3a | Mail dyal ta2kid w taf3il dyal compte |
| Jawab 3la devis Concierge | 48 sa3a khedma | Ta2tir mosba9 w t9dir dyal budget |
| Mota-ba9a m3a CNDP | Audit sanawi | Rapport mota7 3la talab |
Tlata dyal lmostawayat dyal lmourafa9a, kol wa7ed 3ndo canaux dyalo w we9t dyal jawab ta3aqodi.
Ga3 l7issabat dyal Wassit
Mchmoul — b lmajjan
Marques w créateurs Concierge
Mchmoul m3a Concierge
7issabat dyal majmou3at kbar
3la talab — 3ouqoud sanawiya
Ach ghaywqe3 mnin Wassit ma y7termch chi iltizam. Tta3widat katetabbe9 3la talab mo3allal, kayt3alej f 15 youm khedma.
| L'ikhfa9 | 3atabat ttaf3il | Tta3wid |
|---|---|---|
| 3dam tawaffor dyal lplateforme | Ktar mn 0.1% f chher (≈ 43 d9i9a) | Crédit nisbi mtabbe9 3la facture dyal chher jay |
| T2akhor f khlas dyal créateur | Ktar mn 48 sa3a khedma | Fawa2id dyal t2akhor 0.05% f nhar taqwimi |
| T2akhor f wasata dyal niza3 | Ktar mn 7 yam taqwimiya | Tas3id otomatik l 9otb dyal conformité w ta3wid jiza2i 300 derham |
| T2akhor f isterdad dyal lmarque | Ktar mn 5 yam khedma | Bon dyal lplateforme 5% mn lmablagh lmostared (b 7add a9sa 500 derham) |
| Ikhfa9 f support awlawiya wla sur-mesure | Tajawoz motakarrir dyal we9t jawab ta3aqodi | Crédit dyal khedma ka-y3adel chher dyal abonnement Concierge |
Qamous dyal lmostala7at lmosta3mla f had SLA.
Tarikh dyal nnosakh dyal SLA dyal Wassit. Ay ta3dil jawhari kayt3len 3lih 30 youm qbel 3la l'a9al mn sarayanou.
Zyada f mohlat KYC (3 yam khedma), tawdi7 3la tta3widat f 7ala dyal t2akhor f lkhlas.
Nnoskha l'awwaliya dyal SLA dyal Wassit li tnachrat f lancement dyal lplateforme.
3endek chi as'ila khrin? Ktb lina f WhatsApp, kanjawbo f d9aye9.
Khlas mahfoud f séquestre
L'flous dyalek kaybqaw mahfoudin hta t'validi l'livrables. L'créateur ma kaytkhallesch hta tsjjel l'validation dyalek.
3ref ktarRemboursement kaml
Katrje3 lik l'flous kamlin ila l'créateur ma sllemch f'l'wa9t lli ttafe9tou 3lih. L'platform ma kathbes walou.
Conseiller khass bik
Conseiller khass bik kaytjaweb f'WhatsApp, b'l'français wla b'l'3arabiya wla b'darija, mn tnin l'sebt.
Volume kbir, campagne saisonnière, wa9t drayyeq : hder m3ana f WhatsApp 3la l-mtatalabat dyalek w ghadi n9tar7o lik l-niveau l-monasib.
Tnin–Jem3a 9h–18h · Sebt 10h–14h (GMT+1)
L'équipe dyal conformité w support dyalna t9der tfassel kol iltizam, tkeyyfo m3a 3aqd sur-mesure wla twadde7 7ala m7addda.
Wati9a machi ta3aqodiya — chouf Chourout l3amma l l'iltizam l9anouni lmotabba9. F 7ala dyal tabayon, chourout l3amma w ay 3aqd mwe99e3 kaysoudo 3la had lwati9a.
S-sécurité, t-tarifs w l-9awa3id l-contractuelles li kaykemmlo had l-watiqa.